My first appointment with an NHS vestibular physiotherapist was twelve weeks after my appointment to have balance tests.
It was thirteen weeks and four days after my first appointment with a consultant in the ENT department.
It was twenty weeks and four days after my visit to a GP to ask for a referral to a specialist.
Is this acceptable? For patients with severe symptoms which render them incapable of normal, everyday activities? Is it acceptable to leave them to rot for weeks and then months on end, on their own?
I wish that every healthcare professional involved in the treatment of such patients could personally experience the hell of this type of illness. Perhaps only then would proper thought and care go into the handling of patients.
In fact, in my resentful moments, I secretly wish that most people had a bout of this illness at least once in their life, like teething or puberty. It might make the human race a whole lot less ugly to experience the non-stop disorientation, uncertainty, nausea and isolation.
I have just had another appointment with the physiotherapist, three weeks after the initial one. At the first one I had to go through the whole story of my vertigo yet again with someone new, plus two trainee vestibular physios who were sitting in. To put me at my ease I was told the trainees would be watching the physiotherapist at work really, and not me, as she was due to go on maternity leave and they would be taking over. The reality, however, was me facing a bank of three people, as if I were attending a job interview.
Basically the physio didn’t tell me anything I hadn’t already read or tried. It was obvious that I had already done the majority of the work on my own, during those long three months waiting for a physio appointment to materialise.
What became crystal clear to me, is that a physio can’t ever actually do very much, even if they do get to see you when your illness is at its very worst. What they should be doing, ideally, is giving the patient the tools they need to help themselves recover, and not arbitrarily prescribing ‘Do ten of these up and down exercises two or three times a day and walk around your garden once a day. Come and see me again in three weeks’. This is what I overheard a trainee physio telling a woman who was in a fairly bad state (though she was not in a wheelchair).
I don’t know what her actual diagnosis was – BPPV, migraine associated vertigo, Menieres, etc. – or the ins and outs of her history, but I totally understood how this woman was feeling. Talking about her condition to the physio had made her cry. Her face was red. Her voice was slightly desperate yet resigned. She hadn’t left her house for seven months, apart from to visit the hospital. She said her doctor wanted her to take medicine for anxiety and depression. The physio wisely told her she should try doing physio first, because it will almost certainly help her to get better and then there will be no need for anxiety or depression medication.
But as soon as I heard what the trainee physio was directing the woman to do, I said outloud, as though suddenly afflicted by a medical Tourette’s syndrome, ‘Well that’s too much!’. I don’t think they heard me.
What a physiotherapist who has never been afflicted by this kind of illness doesn’t understand, is that when the symptoms are very severe, a patient needs to take baby steps which no one can prescribe to them, because only they will know their limits at any particular hour. I started with lifting my head not very far up and down two or three times in one day. I’d pat myself on the back afterwards, say to myself ‘That’s that done for today’ and then rest and try to enjoy a few things, like comedy or radio or food or talking to a friend or getting someone to read me crossword clues. Remaining positive is half the battle. Overfacing yourself with a strict regime of exercises at the beginning is a recipe for failure. Particularly if you have bad nausea and are not on medication to help control it, or if you possibly have an underlying problem like migraine and should be on medication for it. That is what happened to me and it set me back weeks.
Perhaps I’ve got it all wrong and she had been diagnosed with something I know nothing about. Perhaps recovering from my probable migraine associated vertigo is totally different from recovering from whatever her condition is. But whatever she had been diagnosed with, I know that when a person is emotionally in that state, you can’t afford to not take recovering slowly. The risk of trying to rush it is that you will not ’succeed’ as you thought you would and so you give up. You end up in an even worse state than before.
At the first appointment, the physio gave me a questionnaire to fill in about my experiences of the illness. As I went through it, I could see straight away that if I’d been handed it three months earlier, I would be answering a lot of the questions very differently. For example there was a question about whether the dizziness and vertigo made you feel depressed. Three months previously I would’ve ticked the ‘Yes’ box and written ‘Hell’ before the word yes. There was one about whether you could walk around outside on your own. Outside? Back then I could only just get myself between my bed and the bathroom by taking tiny steps – it took about three minutes to get there! – let alone going outside!
But now that I had progressed so much and I was walking around, going shopping, catching a train to get to the appointment? Was my condition depressing me now? Not really. I can take part in usual, everyday life again. I can shower. I can brush my teeth with my head tilted down and moved from side to side. I can walk for an hour or more. I can go into shops. I can use escalators. I can read! I can write. I can watch tv. I can use computers! Yes, it’s true that I still have dizzy spells in certain situations – lying down at night and in certain positions, when I’m very tired at the end of the day, when it’s dark, and when there’s too much visual motion going on. But it doesn’t dominate my life as it did last summer. Next week I am planning to take a four-and-a-half hour train journey across the country, with one interchange. I will be away for a few days and hope to make a further two hour journey to Monkey World in Dorset, where I haven’t been for eight months. I used to visit there every couple of months.
Apparently I scored 50/100 on the questionnaire. Scoring below 40 is considered ‘normal’.
This time the physio advised me to keep walking about on uneven surfaces, to think about anything not to do with my balance as I walk about, and to try and get back into using lifts. I will also keep doing the various head movement exercises I got out of a book.
Next up is an appointment in March with the first ENT doctor I saw at this particular hospital back in September, and then probably a final visit to the physio in April.